Quality Policy

This Quality Policy  applies to the wholesaler  of chemicals, printing materials, paint and construction industry materials “BRENTAKIS DIMITRIOS” under the brand name “PRINTSOL”.

Our goal is the optimal customer service at our headquarters, Thessaloniki-Kilkis National Road, 11th klm, alongside with our establishment as an exemplary enterprise which serves as a model for business reliability and success.

Due to our commitment for excellence we continuously challenge ourselves to improve the quality management system to guarantee product safety, prevent quality incidents and eliminate defects through the review of quality objectives and results.

At “BRENTAKIS DIMITRIOS – PRINTSOL” company our commitment is to satisfy demands of all stakeholders. This commitment refers to the assurance that our operations will not put at risk anybody of those involved.

Our Quality Policy summarizes the following essential elements of our commitment for excellence:

  • Understand customer needs
  • Provide complete documentation of transaction in order to safeguard compliance with our Quality Management System
  • Comply with relevant legislation and regulations as well as any related updates
  • Ensure compliance of total company operation in respect of ISO standard  9001:2015.
  • Consistently implement well-documented, (recorded) information
  • Provide the basis of quality goals specification
  • Educate/train/coach/supervise our employees in order to enable them to fully, and accurately perform their work

 

The Company’s  Management is committed to fostering  a quality mind-set with the objectives of:

  • Proper equipment provision alongside  its  maintenance necessary for the precise and accurate operational results
  • The Company’s active participation in development, implementation, review and improvement of Quality Management System as well as of relevant procedures
  • Staff training  in their specific expertise areas
  • Allocation of relevant resources for accurate operation of business

 

The Company’s  personnel/staff is committed to:

  • Rigorous compliance with the company’s policies and procedures
  • Assurance of meeting stakeholder demands

 

Quality is an integral part of  “BRENTAKIS DIMITRIOS – PRINTSOL”  Business. It is the foundation of our company and is fully embedded in our purpose and values.  Quality guides our actions to deliver high standard products and services that are safe, compliant with relevant laws and regulations, and preferred. Therefore we never compromise on the safety, compliance and quality of our products and services. As a result our brand name on a product or a service is a promise  that it constantly meets our high standards of Quality.

 

The current Quality Policy applies to the full list of Company’s operations and activities, also including cases where staff members need to offer services away from our headquarters.

All staff members are aware of current Quality Policy which is available to all stakeholders since it has been published on the company’s website.

Our Quality Policy is reviewed on an annual basis or earlier, if deemed necessary, by the Company’s Management.

 

For the Company

 

Dimitrios Brentakis